Terms and Conditions

Welcome to Martwale, your preferred online destination for quality kids, home, and personal care products in Pakistan. These Terms and Conditions govern your use of the Martwal website and the purchase of products from our e-commerce store. By accessing and using our website, you agree to comply with and be bound by the following terms. Please read these terms carefully before using Martwal.

1. Acceptance of Terms:

By accessing or using Martwale, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. Use of the Website:

  • Martwale grants you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website without express written permission from Martwale.

3. Product Information:

  • Martwale makes every effort to display accurate and up-to-date information regarding our products. However, we do not warrant the accuracy or completeness of this information.
  • Product images are for illustrative purposes only. Actual products may vary slightly.

4. Ordering and Payment:

  • By placing an order on Martwale, you agree to provide accurate and complete information.
  • Prices are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes.
  • Martwale reserves the right to change product prices and specifications without notice.

5. Shipping and Delivery:

  • Martwale endeavors to process and dispatch orders promptly. Delivery times may vary based on your location and other factors.
  • Shipping fees, if applicable, will be displayed during the checkout process.

6. Returns and Refunds:

  • Martwale aims to ensure customer satisfaction. If you are not satisfied with your purchase, please refer to our Return Policy for information on returns and refunds.

7. User Accounts:

  • To access certain features of Martwale, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account information.

8. Privacy:

  • Your use of Martwale is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Intellectual Property:

  • All content on Martwale, including text, images, logos, and product designs, is the property of Martwale and is protected by intellectual property laws.

10. Limitation of Liability:

  • Martwale is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of our products.

11. Governing Law:

  • These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.

12. Changes to Terms:

  • Martwale reserves the right to update, change, or replace any part of these Terms and Conditions. It is your responsibility to check this page periodically for changes.

Contact Us:

If you have any questions or concerns about these Terms and Conditions, please contact us at [contact@martwale.com].

Thank you for choosing Martwale. We appreciate your business and strive to provide you with a seamless and enjoyable shopping experience.